Client Reviews

Client Reviews

I worked with Jenna Ellingworth from Shane Torres office and I would highly recommend her. She answered back to you whether she had an answer yet or not so we knew she was looking into it. When calling in or stopping by the office, they treated us very well and was helpful. The whole staff seems very helpful." zuser20170427194708840

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"We were a little hesitant to put our home on the market using a realtor and even thought of using "For Sale By Owner", but Shane and his team came highly recommended by many of our friends in town. From our first meeting to the call that our home had been sold we have been very impressed with Shane and his team handling our account. We had a realtor (Cameron) assigned to help us navigate our way through the process and handle our negotiations. We had a photographer (Randi) who gave us staging pointers, photographed and shot drone video of our home. An office director (Theresa) and client care specialist (Brenda) who kept us informed with updates so we were never left wondering what's going on or what is next. Their combined efforts resulted in our home being on the market five days before we received an offer after only two showings. They negotiated more money for our home than we thought was possible. My wife and I would highly recommend Shane and the entire Torres Team." David

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We've been looking for a house for 4 months. Zack, has really gone out of his way to help us find that perfect house, that we all agreed on. If we had any questions, Zack would find the answer if he didn't already know the answer. Zack, would never push a house on us, that we didn't want. He's the type of agent, that wants us to be completely happy with our home. Zack, definitely knows his business, when it comes to real estate. When we call or text him, he responds real quick. He also knows how to fill out all the paper work. Shane and his crew are a wonderful group of people. They will help you in anyway they can. You won't find a nicer group of agents. Thank you Remax Team." zuser20140526074404699

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"I was originally planning on building and Shane's team was working hard to help me find land, find answers to the millions of questions I had, etc. Then a house popped up that was perfect. We dropped everything to pursue this house, and our offer was accepted. However, our current house wasn't even on the market yet, so they scrambled to get that all in order and help us sell our current house to get into the new one. It was chaos and stressful, but we're now closing on our dream home next month! I would absolutely recommend Shane's team for their hard work and diligence to helping their clients." Megan

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"We had such a positive experience using Shane Torres. Jenna was our agent and she could not have been more helpful. She was very knowledgeable about our area and was involved in what our needs were and she helped is find the perfect home! She kept an open line of communication throughout the entire process and helped us with every little detail. I will continue to use the Torres group in the future." Kara Lamb

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"I enjoyed working with Zack. Great experience. Knowledgeable and always there when I needed him. Great follow up!! Always available to meet with me on my schedule." user20170227173139170

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"When my husband and I were first looking to purchase a home in the Des Moines area, we worked with 2 other agents and their knowledge and attention to detail was lacking. So my husband called Shane Torres and he was very reassuring about his team's success and he ensured we were going to be taken care of. He was right! We worked with Andrew first to purchase the home back in 2015 and when we needed to sell it this year, Jenna helped us list the property. The whole team was great to work with. They were great at getting back to me right away; they answered all the questions I had. I never once felt neglected. We worked with the team for both transactions and very happy we did!" Jassie Mcgovern

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"We worked with Zack Cregeen and between him and Shane they were very helpful and willing to work with us to help make our home more appealing to buyers. It was a longer than expected process and they never tired on pushing our home to potential buyers" Ben Schmidt

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"The Torres team was wonderful to work with. Everyone is very friendly and knowledgeable. We worked specifically with Zack Cregeen. He was great! He helped us find the perfect new home and sold our current home. Thanks Zack!" Jenny Schmidt

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"We worked with Andrew Bruellman and he was amazing! Very responsive to our needs, always available when we needed him & he had a thorough knowledge of the neighborhoods & market. He was honest & fun to work with. I would definitely recommend him!" Denise Mandi

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"Shane and his team are well organized from start to finish. They understand the real estate process and have quality people involved throughout the process. Shane and his team understand professionalism and timeliness. Using quality photography for pictures of our listing was important to me. We've all seen poor pictures that keep people from even going to look at certain homes so I appreciate the attention to detail and quality. Great work!" user9725911
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"Chance Curphy was really good realtor, he helped me find the right home and didn't stopped till we found one. The process was really smooth and the negotiation was really easy." fvazquez4287

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"We had a great experience working with Chance Curphy. I dragged him all around Des Moines looking at homes and he was always willing to show us and provide his expertise. When we found the house we loved, he walked us through the process with ease! I really appreciate him and would highly recommend him if you're looking for a realtor!" handbagjordan

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"I used Shane A year ago to sell our house. 3 days and we had our full asking price and 0 issues with paperwork. They even drove our check and direct deposited to our bank to avoid simple wiring fees!!! We found out we were being moved back to Iowa 14 months later and called Shane telling him what we were looking for. Within a week we were receiving emails and hooked up with one of his Team members Andrew Bruellman. trust the Torres team! Andrew gave us some suggestions and within a few months had found a house that would fit our needs. He then topped it off after we were happy with an offer to get us even more for our money in offering additional negotiating advice. This team knows the roles, knows the process and makes it easy while teaching you at the same time! Amazing crew all around!!" Mjwiebker

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"The Torres Team was excellent! Our realtor was very hands-on, and went great extra mile as far as helping us get documents in order, etc...so that the sale of our home could proceed in a timely fashion. They were also great at explaining the process as we went along, and we would highly recommend them if you are looking to buy or sell a home!" Sarah

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"We contacted Shane Sept of last yr because of a home we saw on Zillow...we never expected anything out of it as our home wasn't even ready to be put on the market yet but with his help we were able to sell our home very quickly...we later came to find out the home we had started all this for sold and got very discouraged but he was there and assured us he would find us a home we loved after lots of searching we found a home and moved in November 2016, although negotiating on both ends got a little stressful at times we were very overall content with the services and his responsiveness to all our concerns.... we would be sure to recommend him to any one that is looking to sell or buy with Remax and were overall happy with our experiences even after all the hiccups that came along the way...thank you Torres Team!"  Elena

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“Shane Wrage as a friend and Realtor helped me tremendously. I haven't made too many home purchases, so he made it really easy for me. He was pro active in finding me listings in the local area, meeting my exact criteria of what I was looking for. He showed me multiple homes, and most on a short notice. He suggested I take a 2nd look at the home that I thought I wanted to make an offer on and it was a great idea, I felt that it was truly the home we wanted. The offer process and digital signing of documents was very seamless and very easy to use. He has done a great job for me and I would recommend him to anyone in the future. I may not live in this house for very long, and I will likely be back in the area in the future looking for another home and he will be the first person I call. Thank you for making this as easy as possible on me.” ~ Justin Foote


“We used Shane to BOTH list and sell our current home as well as to purchase a lot and build with Cornerstone homes. Shane made the process VERY STRESS FREE from beginning to end. Communication was impeccable, sold our house in a timely manner and at the price he suggested we list it for. The ENTIRE "Torres Team" stayed on top of all paperwork, home showings, home pictures, etc. The entire team worked very well together and appeared seamless. I would recommend Shane and his team to anyone looking to buy, sell, or build!!” ~ Lanette Henningsen


“I continue to be impressed by the depth of knowledge of central Iowa real estate that Shane and his team possess. They are professional in every sense. Shane is definitely the one to call if you are planning to buy or sell in this area.” ~ k9erdoc2003


“We were first time home buyers, and Shane went out of his way to make it a great experience for us. He was very knowledgeable about every aspect of buying a home, and made it a very smooth process. I would recommend Shane to anyone I know. Thanks Shane!” ~ Michelle Conlan


“Shane Torres & Andrew Bruellman were excellent to work with, especially for me being a first time home-buyer, within one week I went from not knowing a thing about the process to buying my first home. They took the pressure off and helped me find my dream home. They made me understand the fine print, made me know and feel that I wasn't getting a bad deal. Highly recommended to anyone.” ~ Nathan Wolfe


“A little over a year ago, my wife & I needed to look into options to sell our home. This was our 1st home & neither one of us had much knowledge in terms of avenues to explore. With the help of Shane & Theresa, we have sold our home in a short sale. I was impressed with the quick responses to our questions and they were a pleasure to work with. I would definitely recommend Shane & his staff to anyone looking to sell or purchase a home.” ~ aknight7

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Offices

905 W. Bridge Road, Suite 2
Polk City, IA 50225

3602 NE Otterview Cir.
Ankeny, IA 50021

2714 Aspen Rd Ste 101
Ames, IA 50010

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Email

TorresTeam@RealEstateConcepts.net